change

14
Sep
2011
selwyn

Five factors that can make or break change

As the role of a company in the market changes, so does the corporate culture.

So much of what makes a company successful lies in the culture within it.  This is why when a change is made, even if the change is from an external force; we need to closely manage how the change impacts employees.

01
Sep
2011
selwyn

What does change look like over time?

Over 30 years ago, Dr. Virginia Satir brought us a model for change that simply yet elegantly summarized the way a change impacts the performance of an organization. 

 

As pictured here, the Satir change model shows how immediately after a change is introduced into an organization, the change is met with resistance.  The conflict that is a normal part of resistance throws the organization into chaos.  The group eventually integrates the change ultimately creating a new (and hopefully more productive) status quo.

 

24
Aug
2011
selwyn

The ADKAR model

Another important model to discuss is Prosci’s ADKAR model for change management.  ADKAR stands for:

04
Aug
2011
selwyn

Methods for communicating change

There is a great wealth of communication tools available for managing change.  From town hall meetings to individual coaching sessions, the biggest challenge is selecting the right tool for the job.  It’s common for project managers to get the process backwards—selecting a communications tool inside a project plan before actually understanding their audience or the type of information that needs to be addressed.

 

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